Got hit from behind today in the truck :(

[Roady’s truck]

Originally Posted by sick472

I had a similar accident, not my fault, and it really makes a difference if you can take your truck to a classic car restoration place for the estimate on your behalf. The man that I took my car to does full restorations AND regular everyday insurance claims so he knows both sides of the coin. It will be worth the extra miles to take it to a classic car business...Good luck!

Oh YEah, btw...make sure you add the license plate's value in. Regular ole' folks don't know how much those can cost or the PITA to find them either!

There’s a good one in Oklahoma that restores and sell classic vehicles. It would definitely be worth the drive to someone like that.
Contact knippelmier classic Chevrolet , I believe they are either in Oklahoma City or Chickasha Oklahoma.

http://www.knippelmier.com/Classic-Cars

[bill3rail]

Sorry to hear this! Hope all is good with you.
How the F^(k did she NOT see that bright orange in front of her?


I had a lady back into the center side of a van and she stated I did not see you. She would not have seen anything but a gray wall if she had looked!

Bill

[weq92f]

Took it to a place called Robinson Restoration Services in Denton, TX today. The guy there noticed a couple things I didn't ( the tailgate is basically a repop or a re-skin and many of the welds have been broken as a result of the collision, needs to be replaced.

Worse of all is the bed made contact with the driver cab corner pretty much making a mess of it.

I've now noticed that the bed is not level any longer. It slopes to the rear and the cab body lines no longer match up with the bed.

Surprise surprise surprise!

-klb

[Roady’s truck]

🙄🤗

[BILT4ME]

Don't forget to add in LABOR, not just the parts replacement!

Many shops are at $95/hour shop rate. You can charge that as well, even if you do the work yourself, but you may have to accept flat rate hours.

And paint and paint labor! Just the paint there will be $1000.

[weq92f]

I have received the estimate from the first place I took it.

First: The shop assumes because the truck has a C-notch that it was damaged and will need 5 hours @95/hr of frame repair and welding. They did not examine the frame on the lift and the guy that wrote the estimate was not the guy who looked at the truck. So, to me that is suspect. But, I haven't looked at the C-notch myself so they may be absolutely right about this, especially given that the bed made contact with the cab and it is a bolt-in notch.

Second: This shop has "Agreed Hagerty Repair Labor Rates" as follows:
75.00/hr for Body/Sheet metal and Refinish work ( paint prep/finish work )
95.00/hr Frame work
40.00/hr per paint hour: Paint&Material

The hours for the estimate were broken down as follows @75/hr unless otherwise noted ( $4192 ):

20 Refinish $1500
11 R&R tailgate moving handle to rear and smooth previous handle location $825
6 color sand/buff finish $450
5 frame repair @95/hr $475
3.5 cab repair $262.5
3.5 R&R rear bumper 262.5
3 R&R exterior trim $225
2 paint/tint color match @40/hr $80
1.5 bed repair @cab impact area $112.5

Parts:

250 tailgate assy
520 rear bumper w/brackets -- Holy Moly Batman, is it gold plated?
800 paint materials

Total is ~5800 and change.

-klb

[Steeveedee]

You are not required to take just any estimate, especially made by the company of the person causing the accident (as in, "within their repair system"). You can go to the body shop of your choice for an estimate. If the insured's company balks, just go to your state's insurance commissioner with any estimate they give that low-balls the estimate you got from the body shop of your choice. That practice is illegal. BTDT.

[weq92f]

OK... Long story short...

I have not filed the claim with Hagerty yet as I wanted another estimate from another shop. Unfortunately that effort has been slow because other shops have refused to work on it because of the "frame damage" and because of crappy weather ( I don't drive the truck in the rain/wet ).

Today Hagerty threatened to close the claim. I told them of my troubles with obtaining another shops estimate and Hagerty said they would be sending out an Appraiser to produce a report to get the claim moving.

Hagerty is now playing Hard Ball with me because my assigned "agent" or whatever has decided she needs to get this claim off her desk!

-klb

[Ad Cam]

Originally Posted by weq92f

and because of crappy weather ( I don't drive the truck in the rain/wet ).-klb

Truck is gonna get dirty while they work on it, so you might as well get it wet to get things moving along. It sounds like you're in "insurance hell" which is not a fun place to be. Good luck!

[jjzepplin]

I think you better get this going fast. $6000 is better than nothing. If they cancel you won't get anything and loose your insurance. Do the work yourself and have a couple g's on top and keep your insurance.

[weq92f]

.
I really don't see how they can deny the claim at this point. It's a no-fault claim. I have not done any fraud at all and my policy is solid in terms of factual details and requirements being followed.

They are just trying to close this claim by the end of the year. I understand the motivation, I just don't appreciate the strong arm methods being used and the threats being leveled against me, the customer.

We shall see I guess. Who woulda thought Hagerty would start a pissin match..

[StingRay]

So if this had happened on Dec 30 would they be pressuring you to wrap it up by the next day? Is there some clause in the policy with a time limit to settle the claim that you have exceeded? Most jurisdictions have an insurance commissioner or somebody like that where you can lodge a complaint if you feel unfairly treated. Such a complaint often changes the insurance companies communications to a tail between the legs tone. First and foremost make sure you know what your policy says.

Originally Posted by weq92f

.
I really don't see how they can deny the claim at this point. It's a no-fault claim. I have not done any fraud at all and my policy is solid in terms of factual details and requirements being followed.

They are just trying to close this claim by the end of the year. I understand the motivation, I just don't appreciate the strong arm methods being used and the threats being leveled against me, the customer.

We shall see I guess. Who woulda thought Hagerty would start a pissin match..

[weq92f]

I was under the impression the standard amount of time was 12 months. Guess I better start reading the fine print.

Here's the latest verbiage from my Hagerty "friend"...

"...but you do have a contractual obligation to cooperate with our investigation for coverage to be applicable and this appraisal report is part of that investigation."

-klb

[cypressbog]

Originally Posted by weq92f

Once I made it home without any further issues, I made contact with my insurance Online, opened a 'claim' and got a claim number. Then I contacted her insurance carrier and opened a claim giving verbal data less than 2 hours after then accident. This data included my Hagerty 'claim' number regarding the same as well as information positively identifying their policy holders and the driver. I was issued a claim number and the name/number of the assigned adjuster/contact.

-klb

Originally Posted by weq92f

I have not filed the claim with Hagerty yet as I wanted another estimate from another shop.

-klb

Which is it? You can't even keep the same story you're telling us! To me, it sure sounds like you are a nightmare of an insurance customer. Let them do the work you paid them to do!

[67ChevyRedneck]

I think you're making this a lot more difficult than it needs to be.

Let the Hagerty adjuster review the truck. They are not trying to screw you.

I have a friend that had the exact situation you have, his squarebody was forced into a curb by a car coming into his lane. Long story short the other driver's insurance wanted to pay something like $1,200. Hagerty looked at the truck, understood the parts values (air ride was damaged) and he was given a check for +/-$2500 with the stipulation that if more damage was found it would be covered. It turns out the frame was damaged and needed to be straightened a bit. An additional claim was filed and they paid for that too.

You're looking at this the wrong way, most people usually complain they can't get an adjuster out to look at their vehicle fast enough, and you're trying to duck from one Just set up a time you can be there to meet with them.

Once Hagerty gets your truck taken care of, they do the legwork to get their money back from the yahoo that hit you.

[weq92f]

.
...Maybe... but the policy states the Appraisal Process is a one-and-done deal. Once the decision is reached on the amount of loss, it is final. That is in the Contract.

Whether they are trying to screw me or not, the possibility of me getting screwed is there and I would be legally bound to the letter of the Contract. Also, keep in mind, the Appraisal Process brings with it the real possibility of an immediate and non-reversible Total-loss of the vehicle if the Appraiser so chooses. I know others have had this happen to them and it is not good at all.

What they have done instead is far better. They have closed the claim. I'll receive a check in the amount of the one and only shop estimate I was able to get. Whether that's enough to repair the truck or not, I have no idea because they did not allow me to continue to find and solicit another shop to get comparison data ( I did find two other shops but both refused due to "Frame Damage" ).

So right now I'm feeling like I already got screwed.

-klb

[Doug's68SS]

At this point you need to take your truck to the shop that gave you the estimate and let them do the repairs. if they have anything else they find they will contact Hagerty and work it out with them. all you want is your truck repaired correctly, you are not tring to make Money off the deal. that is the way body shops and insurance work, they work together. i have a freind with a body shop that has worked with Hagerty and said it was the easiest claim he had done.

[bluex]

I'm the guy 67chevyredneck is referring to above.

I recently finished my claim with Hagerty. Your taking the wording of things to literally imo. The claim I just finished worked like any other insurance claim. They sent an adjuster who appraised the damage an wrote an estimate. On the estimate it clearly stated it was an estimate an more damage could be found. Once it was determined the frame and other parts were damaged I submitted the estimate to repair the additional damage for labor and parts and hagerty cut me another check. You will do better to go through hagerty. I did have some difficulty getting ahold of my claims rep but to be fair to him two major hurricanes hit the east coast during my claim.

Let the man look at it, if you dont like his number don't accept payment. If they send a check and you dont agree to it then don't cash it. It's not as compliacted as you're making it out to be. Yes its a speciality policy with restrictions but the claims process works like any other insurance claim. They will allow a supplemental payment(s) if further damage is discovered after the initial damage appraisal.

Hope that helps....

[weq92f]

.
The truck is in the shop getting some TLC. Looks like the frame/Cnotch did get a bit tweeked but nothing terrible. Cab corner was way more banged up than originally thought and there was more cab damage overall then expected. The gate is repairable and the bed sits flush after frame repair!

Hagerty is making it right as well.

-klb

[weq92f]

... Final painting...

[Steeveedee]

Man, this has been a long time coming!

[ls1nova71]

Probably not going back to GoodGuys next weekend, huh?

[cornerstone]

Looks great! Even though you had some delays it took a total of about 6 months... in classic car/truck paint jail that’s not too bad. Surely you took more than one picture!??