FEDEX and hidden charges!!!! - The 1947 - Present Chevrolet & GMC Truck Message Board Network

msgross · 10-04-2008, 08:34 PM

to help save everyone on the board and myself money I opened my own FEDEX account. Well after a few months of using it now I just started looking at the detailed info on my invoice.

one was $6.50 additional handling for a piece of tailgate trim??? this didn't come up when I printed the waybill.

another was an item rated at 47.1 lbs when it was actually 10lbs! I understand "dimensional wieght" as they call it but it doubled the price of shipping!!!!

So I use their "dispute button" on the website. It allows you to type 21 characters in to explain your dispute! WHAT A JOKE!!!

so I get an email today saying that my diputes where denied... go figure. I emailed customer support and threatened to cancel...

anyone else have issues or a better shipping company? I just want to pay what I am quoted, sounds fair doens't it?

mbgmike · 10-05-2008, 09:42 AM

Now you see what we go through every day. We use the USPS every chance we get. I just wish they shipped larger items. We use all the major shippers and I don't think you will find any one of them better than the other. I still prefer Fedex over the others. Don't even get me talking about UPS/OVERNITE trucking. I would deliver it myself before we use them again. I wish customers would kind of plan ahead a little and not wait until they absolutely need it and then want it now. It costs $ to ship quick. Theirs is not much anyone can do about the shipping costs.

msgross · 10-05-2008, 09:58 AM

I'll just start using my local shipping center. They charge extra but atleast I know what i'm paying up front. Bad thing is that it will just pass on to the buyer which is what I was trying to avoid.

Good things is that i've sold most of my stuff now so I won't be doing much business this winter...

70c10 · 10-05-2008, 05:18 PM

Mike, I started a thread on this crap awhile back from DHL. I disputed both times and and won. Fedex has never pulled this yet with me. I'll be sure to look out for it though.

abebummy26 · 10-06-2008, 07:58 AM

My Brother got hit by a semi while he was driving a fed ex truck. They did absolutely nothing for him when afterwards. Needless to say I don't use them anymore unless I have to.

msgross · 10-06-2008, 12:47 PM

Quote:

Originally Posted by abebummy26

My Brother got hit by a semi while he was driving a fed ex truck. They did absolutely nothing for him when afterwards. Needless to say I don't use them anymore unless I have to.

A lot of FEDEX trucks and drivers are actually independent contractors. I worked with a guy that owned two trucks. They pickup at the FEDEX center, deliver and dropoff. So even though it says fedex and the guy is wearing thr golf shirt from FEDEX he actually isn't an employee of FEDEX, he either owns it himself or works for the trucks owner.

abebummy26 · 10-06-2008, 02:01 PM

Yes I know that he owned his own route

84lwb · 10-06-2008, 08:51 PM

I HATE FEDEX!!!!!
always had problems with them dropping my packages at the wrong address,leaving packages where you will never find them,like the direct tv remote we ordered to replace a defective one that was wrapped in a plastic bag,and thrown in the tall grass next to my mailbox!that was missing for about a month before I happened to stumble upon it.i cant say it enough I HATE FEDEX,if i know a company uses fedex I refuse to order from them,period!

Musclerodz · 10-07-2008, 01:14 PM

We use fed ex ground whenever possible simply because of cost. None of the shipping companies I care for really. UPS daily pick up fees are twice Fed Ex ground. On a shipment I just got in, UPS charged $82 to ship two boxes. I ran the numbers through Fed Ex ground and was $47, but our supplier doesn't use Fed Ex so I was stuck paying the costs. Best thing to do is if you don;t ship a whole lot, is too have an account for the discount and pay cash at their drop off so they don't have access to your card where they can go back and revise their charges.

Mr79C10 · 10-09-2008, 07:34 PM

Quote:

Originally Posted by 84lwb

I HATE FEDEX!!!!!
always had problems with them dropping my packages at the wrong address,leaving packages where you will never find them,like the direct tv remote we ordered to replace a defective one that was wrapped in a plastic bag,and thrown in the tall grass next to my mailbox!that was missing for about a month before I happened to stumble upon it.i cant say it enough I HATE FEDEX,if i know a company uses fedex I refuse to order from them,period!

You name anything that can go wrong with shipping and receiving. And FedEx will get it wrong.

msgross · 10-10-2008, 07:26 AM

don't forget eveyone's fuel surcharge, doesn't show up when you quote a package, but it's on their when you get you invoice weeks later.

teeitup · 10-10-2008, 06:00 PM

I haven't had any trouble with Fed Ex yet but I did with DHL, same issues you have with Fed Ex. I think they all try to screw you somehow.

10-04-2008, 08:34 PM	#1
msgross Registered User Join Date: Jul 2006 Location: Central PA Posts: 12,201	FEDEX and hidden charges!!!! to help save everyone on the board and myself money I opened my own FEDEX account. Well after a few months of using it now I just started looking at the detailed info on my invoice. one was $6.50 additional handling for a piece of tailgate trim??? this didn't come up when I printed the waybill. another was an item rated at 47.1 lbs when it was actually 10lbs! I understand "dimensional wieght" as they call it but it doubled the price of shipping!!!! So I use their "dispute button" on the website. It allows you to type 21 characters in to explain your dispute! WHAT A JOKE!!! so I get an email today saying that my diputes where denied... go figure. I emailed customer support and threatened to cancel... anyone else have issues or a better shipping company? I just want to pay what I am quoted, sounds fair doens't it? __________________ The Garage: 1968 K-10 SWB - "Project Money Pit" 1996 Z-71 - "huntin rig" 1969 C-10 LWB (SOLD) "Project flip that truck or else" 1993 Passport, F@rd 1-ton (SOLD)"Project Cousin Eddie" My Garage Build "The 1,000 footer" Last edited by msgross; 10-06-2008 at 12:45 PM.

10-05-2008, 09:42 AM	#2
mbgmike Registered User Join Date: Aug 2005 Location: Pasadena,Tx /Pto Pta DR Posts: 5,415	Re: FEDEX and hidden charges!!!! Now you see what we go through every day. We use the USPS every chance we get. I just wish they shipped larger items. We use all the major shippers and I don't think you will find any one of them better than the other. I still prefer Fedex over the others. Don't even get me talking about UPS/OVERNITE trucking. I would deliver it myself before we use them again. I wish customers would kind of plan ahead a little and not wait until they absolutely need it and then want it now. It costs $ to ship quick. Theirs is not much anyone can do about the shipping costs.

10-05-2008, 09:58 AM	#3
msgross Registered User Join Date: Jul 2006 Location: Central PA Posts: 12,201	Re: FEDEX and hidden charges!!!! I'll just start using my local shipping center. They charge extra but atleast I know what i'm paying up front. Bad thing is that it will just pass on to the buyer which is what I was trying to avoid. Good things is that i've sold most of my stuff now so I won't be doing much business this winter... __________________ The Garage: 1968 K-10 SWB - "Project Money Pit" 1996 Z-71 - "huntin rig" 1969 C-10 LWB (SOLD) "Project flip that truck or else" 1993 Passport, F@rd 1-ton (SOLD)"Project Cousin Eddie" My Garage Build "The 1,000 footer"

10-05-2008, 05:18 PM	#4
70c10 67-72 Addict! Join Date: Feb 2002 Location: The TAX State! Posts: 7,857	Re: FEDEX and hidden charges!!!! Mike, I started a thread on this crap awhile back from DHL. I disputed both times and and won. Fedex has never pulled this yet with me. I'll be sure to look out for it though. __________________ Jim 1970 C/10 Fleetside w/Ghost Flames Lowered 4.5" front and 4" rear (Raked) 355/350 Turbo w/shift kit 10" Redneck Performance Verter w/2500 stall Hooker Super Comps part#2808-1 Performer RPM Air-Gap 12 Bolt w/3:73 gears- Eaton Posi Comp Cams XE262 with 1.6 Crane Energizers, Road Demon 625 and Brodix IK 180 heads

10-06-2008, 07:58 AM	#5
abebummy26 Registered User Join Date: Sep 2006 Location: New Haven, MO Posts: 1,243	Re: FEDEX and hidden charges!!!! My Brother got hit by a semi while he was driving a fed ex truck. They did absolutely nothing for him when afterwards. Needless to say I don't use them anymore unless I have to. __________________ -Lincoln 1987 GMC S15 (soon to be a chevy clone) 2.5l, 4 speed, no ps, no pb, no ac Silence is golden, but duct tape is silver. Spoken by Cletus the hillbilly I like stickers... a whole bunch.

10-06-2008, 02:01 PM	#7
abebummy26 Registered User Join Date: Sep 2006 Location: New Haven, MO Posts: 1,243	Re: FEDEX and hidden charges!!!! Yes I know that he owned his own route __________________ -Lincoln 1987 GMC S15 (soon to be a chevy clone) 2.5l, 4 speed, no ps, no pb, no ac Silence is golden, but duct tape is silver. Spoken by Cletus the hillbilly I like stickers... a whole bunch.

10-06-2008, 08:51 PM	#8
84lwb Registered User Join Date: Apr 2007 Location: Southern Maryland Posts: 209	Re: FEDEX and hidden charges!!!! I HATE FEDEX!!!!! always had problems with them dropping my packages at the wrong address,leaving packages where you will never find them,like the direct tv remote we ordered to replace a defective one that was wrapped in a plastic bag,and thrown in the tall grass next to my mailbox!that was missing for about a month before I happened to stumble upon it.i cant say it enough I HATE FEDEX,if i know a company uses fedex I refuse to order from them,period!

10-07-2008, 01:14 PM	#9
Musclerodz Senior Member Join Date: Aug 2005 Location: OKC, OK Posts: 2,365	Re: FEDEX and hidden charges!!!! We use fed ex ground whenever possible simply because of cost. None of the shipping companies I care for really. UPS daily pick up fees are twice Fed Ex ground. On a shipment I just got in, UPS charged $82 to ship two boxes. I ran the numbers through Fed Ex ground and was $47, but our supplier doesn't use Fed Ex so I was stuck paying the costs. Best thing to do is if you don;t ship a whole lot, is too have an account for the discount and pay cash at their drop off so they don't have access to your card where they can go back and revise their charges. __________________ Mike Redpath

10-10-2008, 07:26 AM	#11
msgross Registered User Join Date: Jul 2006 Location: Central PA Posts: 12,201	Re: FEDEX and hidden charges!!!! don't forget eveyone's fuel surcharge, doesn't show up when you quote a package, but it's on their when you get you invoice weeks later. __________________ The Garage: 1968 K-10 SWB - "Project Money Pit" 1996 Z-71 - "huntin rig" 1969 C-10 LWB (SOLD) "Project flip that truck or else" 1993 Passport, F@rd 1-ton (SOLD)"Project Cousin Eddie" My Garage Build "The 1,000 footer"

10-10-2008, 06:00 PM	#12
teeitup Just like to part out trucks!! Join Date: Nov 2001 Location: Meriden, Ks-North of Topeka 10 miles Posts: 27,396	Re: FEDEX and hidden charges!!!! I haven't had any trouble with Fed Ex yet but I did with DHL, same issues you have with Fed Ex. I think they all try to screw you somehow. __________________ 67 Chev swb stepside 4x4 283 4 speed SOLD 72 blazer 4x4 4 speed Cheyenne 72 GMC swb 4x4 fleet 4 speed, original paint 1958 Cameo (one of 1405 built, it was my dads) 2020 chevy Apex 4x4 crew cab 1969 Z28 with the 302 1980 chevy swb 4x4 1964 chevell Malibu SS 1976 K20, sold new originally out of my dads chevy dealership Members that I've met, over 200 probably closer to 300 in the 12 years I've been on this site, everyone I met "It was a pleasure"



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