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05-25-2014, 11:26 AM
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#1 |
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Registered User
 
Join Date: Feb 2011
Location: Richland,wa
Posts: 95
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Top banana
I ordered a bunch of parts from top banana. Is it just me or are they. The slowest vendor out there? Over a week and I don't know if my order has shipped, still no tracking. I'm frustrated, I guess I'm just used to summit that seems to have the stuff on my door step with in a day or two of order.
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05-25-2014, 11:46 AM
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#2 |
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Registered User
Join Date: Jul 2011
Location: Farmville, Va
Posts: 3,027
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Re: Top banana
I buy from Top Banana a lot but since they are 1 hour up the road I always pick up.
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05-25-2014, 12:39 PM
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#3 |
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Senior Member
Join Date: Oct 2013
Location: Garden City, GA
Posts: 294
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Re: Top banana
My order from them took just over a week.
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05-25-2014, 01:40 PM
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#4 |
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Registered User
Join Date: Nov 2001
Location: Moneta, VA USA
Posts: 3,064
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Re: Top banana
I'm also pretty close to them, but actually haven't been there yet. My trucks really haven't needed any parts lately, but I would just suggest to call.
Although I did call there two or three times in the past year or two and would always get their answer machine. Leave a message if necessary. Keep us posted on it. Bill
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'60-'72 Chev/GMC Fan GMC 9500 Fan Detroit Diesel Fan |
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05-25-2014, 01:54 PM
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#5 |
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Senior Member
 
Join Date: Sep 2005
Location: Lewisville, Nc
Posts: 10,217
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Re: Top banana
i ordered once had everything in about a week
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David fuller Ase Certified Mechanic Click here to help support our board!! 1971 Chevy c-10 under going a 4.8l LSx swap Build Thread http://67-72chevytrucks.com/vboard/s...d.php?t=421305 2007 Honda Accord my daily 145kmiles 2002 Honda Accord 4 door With 330k(sisters car) 2005 toyota Avalon 228k( brothers car) 2002 Sububran 5.3 245k 2000 Tahoe 5.3l 378 General manager for Marco's Carwash & lube |
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05-25-2014, 02:10 PM
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#6 |
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Registered User
Join Date: Aug 2012
Location: error 404 location not found
Posts: 816
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Re: Top banana
My dad ordered from top banana and they took his money. They didnt give him a tracking number or anything, he got concerned cause he ordered bed strips for his stepside but they never charged him for the truck frieght shipping, just normal shipping cost. I think he called and email with no responses but his parts came in about a week. I think they could work on their customer service with tracking and such but so far it seems the parts just come to the door in about a week.
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1995 s10 blazer 4.3 1967 c10 350/350 fleet short 1993 s10 blazer 4.3l 4l60 RIP 6/20/14 2000 mercury sable Thats a how I roll |
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05-27-2014, 02:58 PM
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#7 |
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Registered User
Join Date: Nov 2011
Location: fayetteville nc
Posts: 10,338
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Re: Top banana
Can you give us some other vendor names Tim Christian. Seems the quality of parts are good, just the vendor that most don't want to deal with.
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1963 Short bed step side SBW 427 big block and borg warner T-16 HD 3 speed manual http://67-72chevytrucks.com/vboard/s...d.php?t=519869 1963 Short bed fleetside BBW 348 1st gen big block w/Powerglide http://67-72chevytrucks.com/vboard/s...d.php?t=619024 1964 Short bed trailer |
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05-28-2014, 08:48 PM
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#8 |
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Project Junkie! Fishing Poor!!
 
Join Date: Dec 1999
Location: Olympia,Wa. 98512
Posts: 10,770
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Re: Top banana
Classic Heartbeat is a Key Parts dealer...
 WES
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On-line catolog Classic Heartbeat Pickup Parts WEHEPP@comcast.net Call us Toll Free (888) 338-2502 Like Us on Facebook No appointment necessary. 72 BB Chevy Custom Deluxe / Custom Camper 67 I-6 (Soon to be 5.7 LS1) Panel 68 BB Chevy Short Bed 72 6.0 LQ9 Short Bed Chevy 4X4 Olympia's fastest growing truck parts supplier. Olympia's home for Wayward Chevys |
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05-28-2014, 09:02 PM
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#9 |
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Registered User
Join Date: Feb 2011
Location: Richland,wa
Posts: 95
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Re: Top banana
It has been twelve days now . No idea if parts are on there way.
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05-30-2014, 10:23 AM
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#10 | |
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Registered User
Join Date: Nov 2011
Location: fayetteville nc
Posts: 10,338
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Re: Top banana
Quote:
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1963 Short bed step side SBW 427 big block and borg warner T-16 HD 3 speed manual http://67-72chevytrucks.com/vboard/s...d.php?t=519869 1963 Short bed fleetside BBW 348 1st gen big block w/Powerglide http://67-72chevytrucks.com/vboard/s...d.php?t=619024 1964 Short bed trailer |
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06-01-2014, 11:15 AM
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#11 | |
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Registered User
Join Date: Nov 2013
Location: Green Bay, WI
Posts: 435
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Re: Top banana
Quote:
My next sheetmetal needs will be met by GMC Pauls or Classic Heartbeat though.
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1966 C10 SWB Fleet 5.3L LM7 Vortec / 4L60e Swap 1966 C10 w/ 5.3L/4L60e Build Thread 2012 GMC Sierra 5.3L 4x4 CCSB |
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06-03-2014, 01:21 PM
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#12 |
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Registered User
Join Date: Nov 2011
Location: fayetteville nc
Posts: 10,338
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Re: Top banana
I looked up Classic Heartbeat, and I think its who I'll do my ordering through.
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1963 Short bed step side SBW 427 big block and borg warner T-16 HD 3 speed manual http://67-72chevytrucks.com/vboard/s...d.php?t=519869 1963 Short bed fleetside BBW 348 1st gen big block w/Powerglide http://67-72chevytrucks.com/vboard/s...d.php?t=619024 1964 Short bed trailer |
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06-03-2014, 04:05 PM
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#13 |
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Registered User
Join Date: Jun 2010
Location: Upland Ca
Posts: 4,139
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Re: Top banana
I just can't bring myself to order from a company that calls it's self Top Banana.
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1972 C10 SWB, Air, PS, PB, 350/350THM. Second owner. 1965 Corvette roadster, 44K miles, 327/365 SHP, 4 speed, side exhaust, knockoffs, teak, second owner (bought in 1970), Have ALL numbers matching components. My frame off restoration thread: http://67-72chevytrucks.com/vboard/s...d.php?t=556703 |
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07-03-2014, 08:58 PM
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#14 |
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Registered User
Join Date: May 2014
Location: CA
Posts: 152
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Re: Top banana
I made the mistake of ordering from them. They would not return phone calls or emails. When I finally got my left and right cab patch panels...they showed up like this.
Now I am new to body work...but I'm assuming these panels shouldn't be all dinged up and in one part, actually missing part of the metal. |
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08-18-2014, 09:37 PM
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#15 |
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Registered User
Join Date: Feb 2012
Location: Jurupa Valley, CA
Posts: 3
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Re: Top banana
I have an order from Top Banana also. placed July 17th. so today is one day over a month. I have sent numerous emails. I called and left messages with my number to call back. I feel taken. I will never again do business with them.
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08-18-2014, 09:42 PM
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#16 |
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Registered User
Join Date: May 2014
Location: CA
Posts: 152
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Re: Top banana
Turns out those panels I posted above look the same from other vendors. Regardless Top Banana refused to answer my phone calls or respond to my emails. It also took them a long time to ship (weeks).
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08-21-2014, 01:25 PM
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#17 |
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Registered User
Join Date: Nov 2011
Location: fayetteville nc
Posts: 10,338
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Re: Top banana
I ordered from them around 2 months ago and got parts within a week. I don't understand why some people have issues and some don't. You'd think everyone would get the same customer service.
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1963 Short bed step side SBW 427 big block and borg warner T-16 HD 3 speed manual http://67-72chevytrucks.com/vboard/s...d.php?t=519869 1963 Short bed fleetside BBW 348 1st gen big block w/Powerglide http://67-72chevytrucks.com/vboard/s...d.php?t=619024 1964 Short bed trailer |
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09-19-2014, 10:14 PM
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#18 |
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Moderator
 Join Date: Dec 2012
Location: ON, Canada
Posts: 2,151
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Re: Top banana
I'll take a wild guess that delays are due to items back ordered.
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09-19-2014, 11:49 PM
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#19 |
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Its a Truck Thing......
Join Date: Dec 2004
Location: Sierra Vista, Arizona
Posts: 3,158
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Re: Top banana
Met them at a show a while back. Called them and it was interesting to say the least. I will not use them either.
Smitty
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71 C10 283/3SPD Full Resto 71 GMC 1500 Sierra Grande http://67-72chevytrucks.com/vboard/s...d.php?t=518599 70 C10 Suburban Former military GSA truck. 72 Chevy Blazer 4X4, Sloppy Jo, Mountain Climber. Wife says no more trucks. http://67-72chevytrucks.com/vboard/s...d.php?t=707378 72 GMC 1 Ton Motor Home, wife said no more trucks until she saw this one. Gen 3 6.0/4L80E 4.10 http://67-72chevytrucks.com/vboard/s...d.php?t=761110 68 GMC Suburban was 3/4 ton, now 1/2.Wife shook her head 71 C30 Wrecker 71 C20 Scott-Bilt As weird as it gets..BB Cheyenne AC Truck 68 GMC Long Stepside. They keep following me home 71 C20 Longhorn/Ole Yellor 69 C30 Former Motor Home, Flat Bed time |
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10-19-2014, 02:04 AM
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#20 |
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Registered User
Join Date: Feb 2012
Location: Jurupa Valley, CA
Posts: 3
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Re: Top banana
I wanted to chime in on this post. I did after all get my parts after a long period of time. just showed up. no follow up calls and or emails, and the web site still said processing order with the box sitting on my porch. WTF? Anyways! So now I have this big KeyPart's rocker panel kit, inner and outer panels, a-piller patches... I dont know if any of you have seen the outer rocker panel from keyparts? looks like the Die that pressed them out was made from concrete! the whole length is scared with heavy lines.
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10-31-2014, 06:12 PM
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#21 |
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Registered User
Join Date: Aug 2011
Location: Portland, Oregon
Posts: 275
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Re: Top banana
You can have the best products in the world but if the customer service is not there, neither is my money. I have never been able to order from top banana because I can never get a hold of anybody to order from.
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"It ain't as easy as Chip Foose makes it look" |
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03-07-2016, 06:00 PM
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#22 |
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Registered User
Join Date: Jun 2014
Location: Longmont, Colorado
Posts: 252
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Re: Top banana
Ordered passenger rocker on February 29th, part arrived March 7th. Total cost including shipping was 33.00. So apparently that website still works for purchasing.
The Good: Cheap pricing, shipping speed was competitive. The Bad: No confirmation, part was loose/moving around in the box.
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Folks that throw dirt on you aren't always trying to hurt you, and folks that pull you out of a jam aren't always trying to help you. |
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