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Old 02-01-2008, 09:49 PM   #1
gringoloco
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Another Classic Performance (CPP) disappointment

Ordered a "Deluxe Track Bar Kit" from them two weeks ago. Called yesterday to find out that it was on back order for at least two more weeks. Three was no mention of this at the time of order, and no attempt made to notify me of this condition. After spending 18 minutes on hold I finally spoke to someone and promptly canceled my order.

Good news though. Called Early Classic (ECE) and ordered their "Super Track Bar Kit". Got an e-mail the same day saying it had already shipped and should be here by Saturday.

Never again CPP...
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Old 02-02-2008, 01:58 AM   #2
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Re: Another Classic Performance (CPP) disappointment

ECE has great service and delivery! that is just bad CS by CPP O'well must just be about getting your money and not getting a happy customer?

Last edited by ColoradoK5; 02-02-2008 at 01:59 AM. Reason: sp
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Old 02-02-2008, 07:18 AM   #3
gringoloco
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Re: Another Classic Performance (CPP) disappointment

Quote:
Originally Posted by ColoradoK5 View Post
O'well must just be about getting your money and not getting a happy customer?
Now they've got neither... ECE all the way for me!
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Old 02-18-2008, 04:35 AM   #4
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Re: Another Classic Performance (CPP) disappointment

I only use ECE for static components ob these trucks. Great people to deal with, great service, and excellent products.
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Old 02-18-2008, 11:28 AM   #5
protrash64
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Re: Another Classic Performance (CPP) disappointment

I ordered tube a-arms from CPP..........in stock.............until my order arrived w/ them backordered............still waiting.
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Old 02-19-2008, 12:41 PM   #6
shifty
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Re: Another Classic Performance (CPP) disappointment

i ordered the super panhard bar from ECE this past week. they told me up front that they were waiting on powder coating and would be a few xtra days.

still haven't had probls with CPP yet - and i just placed a large order w/them, got everything in and the box had a hole in it (UPS' fault). I refused the package, then called CPP. they confirmed the package was refused and promptly refunded my $$ and placed a new order.

honestly, nobody makes a replacement tubular tranny xmember as bad-ass as CPP does, so no matter what or how bad the svc gets, i will always come back to them for that tranny xmember
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