[theastronaut]

Just to follow up, I noticed on our credit card statement that they didn't refund the full amount for the hinge pins. The pins were $16.50 and they only returned $13.20. So they shorted us $3.30, not that much but it's the principle of the matter. They also didn't refund the original shipping cost, charging $9.99 to ship four hinge pins. I sent them back for about $2.00. Overall we lost a little over $15 bucks over the deal. We called them about shorting us on the refund, and they didn't offer to do anything about it.