[alsriv2]

I understand your frustration, particularly being prior military myself. But from a business side perspective, if they do not limit entry times and be firm on their hours open, they end up facing mandatory overtime laws and other customers who end up taking longer than expected to pull parts and forcing them to stay open to accommodate those customers.
I agree that their website needs to be detailed on the rules and such to prevent bad customer service.
Hopefully you will be able to take some other time in the very near future to examine those trucks before they get stripped and crushed.

Good luck!