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Old 05-02-2021, 12:03 PM   #5
FleetsidePaul
R.I.P. E.S.L.L.

 
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Join Date: Aug 2005
Location: Kernville CA./ Lake Isabella CA.
Posts: 11,419
Re: There are still some good customer service companies

A few years back I had an old Husky ratchet that had finally given up the ghost. I went to get a new one and noticed that they had a lifetime warranty. So I thought what the heck and got my old one and brought it in to H.D. and I'll be danged. They gave me a new one. No hassle.

The one thing that they did that I thought was a mistake was let me keep the old one. They didn't want it. Who's to say that I couldn't just come back in a week and do the same thing again.

Now I'm honest guy and I wouldn't do that. But I'm sure that there are plenty of people that would.

I like Weber grills (Is it grills or grilles? ) I have 5 of them in different shapes and sizes. Although I'm not crazy about my Summit. It's too complicated for my simple mind. But my wife loves it. She bought it. ($1900 )
It's good to know that Weber stands behind their products. We need more of that.
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