Quote:
Originally Posted by pjmoreland
That's great that you were able to get a replacement. Where did you go online to order it?
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As stated in *Post #3, above --
www.craftsman.com
Just be persistant, get past the robot chat NPCs, and ask for a human. Once I got to that stage, after I gave her the old part number and described the type and size of the tool, she only needed my name and address.
The Ratchet got here in 8 days.
[* See also Post #7 to get the website sequence.]
