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Old 03-01-2018, 09:27 PM   #54
SparkyRnD
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Join Date: Dec 2011
Location: acworth georgia
Posts: 885
Re: RnD Fabrication 1947-1954 Chevrolet & GMC Pickup & Suburban Aluminum Radiators!

As I mentioned to you through email, you didn't notify us until over 5 months after you received the radiator. Our policy clearly states that any discrepancies on port location or fill neck need to be brought to our attention within 10 days, not sure why you waited that long to notify us. On that product page our website clearly states the default fill location and shape of the top tanks, and it says to notify us if you want them in a different location (which you didn't).

We offered to send you the neck at no charge and no cost on shipping, which you refused. Also, as I have stated before, warranty against manufacturing defects refers to leaks on the core, broken welds due to improper welding, etc and that port location and fill location are not considered warranty items. It is also on our policies page on our website
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