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Old 07-31-2020, 03:35 PM   #2
rsavage
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Join Date: Aug 2009
Location: Alden NY
Posts: 2,705
Re: Little PO'D right now.

I recently experienced a similar situation with Summit. I spent two days trying to get in touch with Customer Service to no avail. These companies are using Covid as an excuse to not ship fast or provide Customer Service. If your case when the smartass said he could cancel it, I would have taken him up on it. Bad reviews and posts such as you did will help prevent companies from thinking they have us by then short hairs in the future. Summit asked me to review the product. I did but focused only on the lying (not in stock but drop shipped from the maufacturer) and countless hours trying to speak to someone unsuccessfully. THEN customer service contacted me to say that they couldn't post my review because it has to be only about the product. Is there a middle finger meme that I can download?
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