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KW5413 · 12-10-2021, 11:38 AM

When I have customer service issues, especially with an individual, I call back and immediately ask to be moved to the person that is getting paid enough for the butt chewing I am about to give them. You would be surprised at how fast the conversation changes and / or how fast you get moved to a supervisor. The caveat these days, with most CS employees working from home, it is much more difficult to get transferred to a supervisor...but, still worth trying. IMHO.

Good luck.

12-10-2021, 11:38 AM	#9
KW5413 Registered User Join Date: Jul 2021 Location: Rowlett, TX Posts: 494	Re: A little UnHappy with Brothers When I have customer service issues, especially with an individual, I call back and immediately ask to be moved to the person that is getting paid enough for the butt chewing I am about to give them. You would be surprised at how fast the conversation changes and / or how fast you get moved to a supervisor. The caveat these days, with most CS employees working from home, it is much more difficult to get transferred to a supervisor...but, still worth trying. IMHO. Good luck.