Who's in the market for a 100% turnkey 383 Stroker? These guys are awesome! - The 1947 - Present Chevrolet & GMC Truck Message Board Network

**derotoreut** · 07-15-2013, 09:37 AM

If you're looking for a good engine builder with great customer service, I would highly recommend United Racing Engines (URE). I installed a 383 Stroker engine package into my 69 C20 after doing quite a bit of research. They provide a 3-yr/100,000 mile warranty and will build your engine just like you want.

At first I was somewhat nervous about dealing with them. They are out of Phoenix, AZ and I'm in Buffalo, NY. Quite a bit of distance between us. Over the course of the order and build, I found out that their customer service and commitment to satisfying their customers is their top priority. They absolutely do not want one bad word out there about their company. They have an "A" rating with the Better Business Bureau.

After receiving and installing my engine I had a noise that I just could not identify. It was a sound only noticeable under load. I questioned people on this forum and worked with the people at URE. I had no success it determining the source of the noise, so URE told me to send the engine back. They arranged all the shipping with specialty crate and trucking. They tore down the engine and QC'd it, but couldn't find anything substantial. They decided to upgrade my pistons and crankshaft and totally rebuilt the engine, and returned it, at no cost to me.

I re-installed the engine and found that it had the same noise. After searching and looking for months, I was finally able to find out that the sound had nothing to do with the engine. It was a clearance issue between my flex plate and pinion gear on the starter. Boy did I feel like a schmuck. Through all of this URE was there to help me troubleshoot the issue and work with me to bring this to closure. Their customer service is second to none and highly recommended in my book.

If you need to talk to them ask for Lee Carson or Mike Rinehart. Lee would be the main contact person, as Mike is the General Manager. If you want to mention my build, it's number 8995. Tell them Dan sent you from this forum. I have no personal gain in this. I just want to pass along a positive experience to my fellow members. Good luck.

United Racing Engines
7402 W. Grovers Avenue
Glendale, AZ 85308
888-400-4873
http://www.unitedracingengines.com

PAWS 72 · 07-15-2013, 09:58 AM

Good looking for sure. You dont hear of company's doing what they did until you get nasty with them.

Hurry up and get the truck on the road now.

**derotoreut** · 07-15-2013, 11:14 AM

Quote:

Originally Posted by PAWS 72

Good looking for sure. You dont hear of company's doing what they did until you get nasty with them.

Hurry up and get the truck on the road now.

It's on the road now and going. Just finally charged my Vintage Air system yesterday. Good day to do it. Was almost a record high for the day in Buffalo. Hit 91-degrees.

Spartan · 07-15-2013, 12:37 PM

Word of mouth is a powerful tool.

Customer service - the great kind - is getting harder to find and companies that have it are the true American way. I remember days when a handshake was gold...

Glad your experience with this company was a good one. I'll put them on my list.

Nim
Posted via Mobile Device

In The Ten Ring · 07-15-2013, 12:46 PM

Heck with gold, this sort of service is PLATINUM. Maybe even SCANDIUM!

Congrats!

**LockDoc** · 07-15-2013, 03:15 PM

-
Now if it were ME, I would send them some money for their time and shipping both ways, seeing how the problem didn't have anything to do with their build.... But that's just me.

LockDoc

**derotoreut** · 07-15-2013, 03:38 PM

Quote:

Originally Posted by LockDoc

-
Now if it were ME, I would send them some money for their time and shipping both ways, seeing how the problem didn't have anything to do with their build.... But that's just me.

LockDoc

LockDoc - I tried. All they really wanted was for me to go on to the Better Business website and provide feedback. They provided me with the link, and I was more than happy to oblige.

srvivor71 · 07-15-2013, 04:52 PM

They sound great. If I find myself in need of a rebuild, I will definitely keep them on the list.

Tinkermc · 07-15-2013, 05:03 PM

Service like that is almost as rare as hen teeth. I am considering that engine and would check with them first

**LockDoc** · 07-15-2013, 05:32 PM

Quote:

Originally Posted by derotoreut

LockDoc - I tried. All they really wanted was for me to go on to the Better Business website and provide feedback. They provided me with the link, and I was more than happy to oblige.

Good for you. All you can do is try.

LockDoc

CG · 07-16-2013, 12:16 AM

I remember reading your thread. Sounds like a great company to deal with.

**special-K** · 07-16-2013, 08:55 AM

That sounds like a great business,but I have a great machinist right around the corner from me who I've know for a long time and have had loads of work done by...as well as all the locals,without any bad reviews. But for those who have no idea where to go,a place like this is a great way to go.
I would still have sent them something,and certainly put a good word in with the BBB,if it was my bad,just for my own piece of mind.

alsriv2 · 07-16-2013, 10:14 AM

That business is right down the street from my AZ house and I didn't even know it existed! That is great news as my brother is looking to upgrade his engine in his '71 GMC and I will pass this on.

Thank you for spreading good words!

07-15-2013, 09:37 AM	#1
derotoreut Roto Reuter thats the name... Join Date: Feb 2010 Location: Darien, NY Posts: 1,851	Who's in the market for a 100% turnkey 383 Stroker? These guys are awesome! If you're looking for a good engine builder with great customer service, I would highly recommend United Racing Engines (URE). I installed a 383 Stroker engine package into my 69 C20 after doing quite a bit of research. They provide a 3-yr/100,000 mile warranty and will build your engine just like you want. At first I was somewhat nervous about dealing with them. They are out of Phoenix, AZ and I'm in Buffalo, NY. Quite a bit of distance between us. Over the course of the order and build, I found out that their customer service and commitment to satisfying their customers is their top priority. They absolutely do not want one bad word out there about their company. They have an "A" rating with the Better Business Bureau. After receiving and installing my engine I had a noise that I just could not identify. It was a sound only noticeable under load. I questioned people on this forum and worked with the people at URE. I had no success it determining the source of the noise, so URE told me to send the engine back. They arranged all the shipping with specialty crate and trucking. They tore down the engine and QC'd it, but couldn't find anything substantial. They decided to upgrade my pistons and crankshaft and totally rebuilt the engine, and returned it, at no cost to me. I re-installed the engine and found that it had the same noise. After searching and looking for months, I was finally able to find out that the sound had nothing to do with the engine. It was a clearance issue between my flex plate and pinion gear on the starter. Boy did I feel like a schmuck. Through all of this URE was there to help me troubleshoot the issue and work with me to bring this to closure. Their customer service is second to none and highly recommended in my book. If you need to talk to them ask for Lee Carson or Mike Rinehart. Lee would be the main contact person, as Mike is the General Manager. If you want to mention my build, it's number 8995. Tell them Dan sent you from this forum. I have no personal gain in this. I just want to pass along a positive experience to my fellow members. Good luck. United Racing Engines 7402 W. Grovers Avenue Glendale, AZ 85308 888-400-4873 http://www.unitedracingengines.com Attached Images __________________ ~ Dan My 70 K10 SWB build:http://67-72chevytrucks.com/vboard/s...d.php?t=782232 My 71 SWB build:http://67-72chevytrucks.com/vboard/s...d.php?t=651394 1970 SWB Fleet K10 4X4, 5.3L LM7, 4L60E, Dakota Digital RTX, Vintage Air, Ididit tilt 1971 SWB Fleet C10 - Original SWB Arizona truck, new custom restoration project "Kick out your motor and drive while you're still alive - kick it out!" - Heart 1977

07-15-2013, 09:58 AM	#2
PAWS 72 Registered User Join Date: Nov 2011 Location: Sheffield, ALA Posts: 2,471	Re: Who's in the market for a 100% turnkey 383 Stroker? These guys are awesome! Good looking for sure. You dont hear of company's doing what they did until you get nasty with them. Hurry up and get the truck on the road now.

07-15-2013, 12:37 PM	#4
Spartan Registered User Join Date: Dec 2012 Location: Backwoods, OR Posts: 888	Re: Who's in the market for a 100% turnkey 383 Stroker? These guys are awesome! Word of mouth is a powerful tool. Customer service - the great kind - is getting harder to find and companies that have it are the true American way. I remember days when a handshake was gold... Glad your experience with this company was a good one. I'll put them on my list. Nim Posted via Mobile Device __________________ '69 K20 350/4 speed/Rockwell/D44/HO52. "orange rhymes with door hinge"

07-15-2013, 12:46 PM	#5
In The Ten Ring Registered User Join Date: Jun 2013 Location: West Virginia Posts: 6,421	Re: Who's in the market for a 100% turnkey 383 Stroker? These guys are awesome! Heck with gold, this sort of service is PLATINUM. Maybe even SCANDIUM! Congrats!

07-15-2013, 03:15 PM	#6
LockDoc The Older Generation Join Date: Aug 2006 Location: Montezuma, Iowa Posts: 25,370	Re: Who's in the market for a 100% turnkey 383 Stroker? These guys are awesome! - Now if it were ME, I would send them some money for their time and shipping both ways, seeing how the problem didn't have anything to do with their build.... But that's just me. LockDoc __________________ Leon Locksmith, Specializing In Antique Trucks, Automobiles, & Motorcycles (My Dually Pickup Project Thread) http://67-72chevytrucks.com/vboard/s...d.php?t=829820 -

07-15-2013, 04:52 PM	#8
srvivor71 Registered User Join Date: Sep 2010 Location: Sullivan County, NY Posts: 455	Re: Who's in the market for a 100% turnkey 383 Stroker? These guys are awesome! They sound great. If I find myself in need of a rebuild, I will definitely keep them on the list.

07-15-2013, 05:03 PM	#9
Tinkermc Registered User Join Date: Jul 2011 Location: Farmville, Va Posts: 3,026	Re: Who's in the market for a 100% turnkey 383 Stroker? These guys are awesome! Service like that is almost as rare as hen teeth. I am considering that engine and would check with them first

07-16-2013, 12:16 AM	#11
CG BlahBlahBlah Join Date: Feb 2002 Location: Wa. Posts: 19,804	Re: Who's in the market for a 100% turnkey 383 Stroker? These guys are awesome! I remember reading your thread. Sounds like a great company to deal with. __________________ … … … … … … … … ... … … … … … … … … … … …

07-16-2013, 08:55 AM	#12
special-K Special Order Join Date: Nov 2004 Location: Mt Airy, MD Posts: 85,862	Re: Who's in the market for a 100% turnkey 383 Stroker? These guys are awesome! That sounds like a great business,but I have a great machinist right around the corner from me who I've know for a long time and have had loads of work done by...as well as all the locals,without any bad reviews. But for those who have no idea where to go,a place like this is a great way to go. I would still have sent them something,and certainly put a good word in with the BBB,if it was my bad,just for my own piece of mind. __________________ "BUILDING A BETTER WAY TO SERVE THE USA"......67/72......"The New Breed" GMC '67 C1500 Wideside Super Custom SWB: 327/M22/3.42 posi.........."The '67" (project) GMC '72 K2500 Wideside Sierra Custom Camper: 350/TH350/4.10 Power-Lok..."The '72" (rolling) Tim "Don't call me a redneck. I'm a rough cut country gentleman" R.I.P. ~ East Side Low Life ~ El Jay ~ 72BLUZ ~ Fasteddie69 ~ Ron586 ~ 67ChevyRedneck ~ Grumpy Old Man ~

07-16-2013, 10:14 AM	#13
alsriv2 Registered User Join Date: Sep 2010 Location: Formerly MD and San Diego, now loving life in Arizona Posts: 1,636	Re: Who's in the market for a 100% turnkey 383 Stroker? These guys are awesome! That business is right down the street from my AZ house and I didn't even know it existed! That is great news as my brother is looking to upgrade his engine in his '71 GMC and I will pass this on. Thank you for spreading good words! __________________ Alan 2012 Ram 3500 Dually Crew Cab 6.7 Cummins 2014 Palomino Columbus 340RK 5th wheel '69 Chevy C10 396BB



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